Question 1

Can I return my product for any reason?

Answer

To avoid the chance of cross contamination, we cannot accept returns.

Question 2

What is the shelf life?

Answer

I can't tell you what the shelf life is because I sell it too fast! It does not sit around on a shelf. We recommend you store in a cool dry place as FSN has no chemical additives to preserve it.

Question 3

Can I order these in large quantities?

Answer

At this time, we can not facilitate large orders. We are a small, quality controlled shop and are only able to make a certain amount of product every month. We hope to expand in the future!

Question 4

Why are the tidbits different sizes?

Answer

I make each batch by hand, so the tidbits will naturally vary a bit in size.

Question 5

What can I do with the small pieces?

Answer

You can feed them by hand with a pill or pills. Another trick I use is dissolve them in water if I have to mix a supplement or med they don't like. Dogs love them too so don't leave your package on the floor!

Question 6

Why are the packages double wrapped and the jars sealed?

Answer

Products are shipped in a vacuum sealed bag to ensure there is no cross contamination. You can open the sealed bag inside the 1 pound package and empty it in to the outer bag. Break the seal on the jar and use it for refilling too!

Low–glycemic horse treats

FAQ